Wired Hotelier: Radisson

Radisson Hotels & Resorts® To Provide Complimentary High-speed Internet Access In Guestrooms Throughout The Americas

I find this article about the Radisson hotels and resorts very interesting; this is a new step for the hospitality business and future guests while offering complimentary high-speed internet access. It is obvious that nowadays, guests expect to find high-speed internet connection in every hotel in which they stay, and the fact that it is becoming free as inroom amenities will increase guest satisfaction. Because, for example, high-speed internet access in a city like Paris is still very expensive (1hour = 15 euros!!). Internet has become part of every-day life for everyone; not finding a internet access in a hotel is a "shame" I would say and if in addition it is expensive...guests are not satisfied and disappointed. Therefore, this is a great step!